Support

iTherm Technologies is a customer-focused business dedicated to providing the highest quality equipment and service available. This includes a free in lab evaluation of your application. Combined with our 24-hour technical support, our team of customer service, sales, and engineering professionals are prepared to assist you in all aspects of the operation and maintenance of your equipment. iTherm is focused on continuous product improvement and is determined to deliver advanced solutions.

Available 24/7

• 24-hour technical service line at 1-800-332-1111.
• Phone support during regular business hours (8am-5pm).
Contact Derek Marvin, (802) 488-2107.

Experts in Our Field

• Trained technicians with up to 40 years of experience.
• Factory repair center for fast and reliable service.

Product Inquiries & Sales

• Please complete an Information Request Form

Return Materials Authorization (RMA)

Contact our Technical Service department to enter your unit in the Return Materials Authorization system. You will need to know the Sales Order Range of your unit. This can be found on your receipt.

Additional Support Documents

Manuals
Technical Drawings

Contact an iTherm representative for more information on the solutions we can provide your business.